PRIVACY POLICY
CORPORATE REALTY SERVICES, LLC. TAKES YOUR PRIVACY SERIOUSLY.
Please read the following to learn more about our privacy policy (“Privacy
Policy”). This Privacy Policy applies to the use of the Sites (as defined
below) by consumers and real estate professionals (real estate professionals
including, without limitation, realtors, homebuilders, lenders, remodelers,
home service professionals and other non-consumer service professionals,
shall be referred to as “Professionals”; Professionals and consumers
shall be individually and collectively referred to as “you”) who are
customers of CORPORATE REALTY SERVICES, LLC, Inc. and its subsidiaries,
affiliates and marketing allies (collectively, "CORPORATE REALTY
SERVICES, LLC", "we", "us" and "our").
We use the Sites to provide you with information, resources, tools,
products and services specific to the real estate industry and related
markets, and to provide you with information about us and our advertisers,
and our respective products and services. We use information that we
collect from you to improve your experience in using the Sites and our
various products and services, to aid in communications among CORPORATE
REALTY SERVICES, LLC, our advertisers and you, and to notify you of
products, services and information that we think may be of interest
to you. Please read on for more details concerning our privacy policy.
We review this Privacy Policy on an annual basis and we welcome any
suggestions you might have about additional ideas regarding our privacy
policy at privacy@crsreo.com
Click here for information on Internet
safety and security from the Federal Trade Commission.
The
CORPORATE ASSET MANAGEMENT, LLCTM family of sites (individually and collectively,
the “Site(s)”), including but not limited to CORPORATE REALTY SERVICES,
LLCTM, REOTECH, LLCTM , and REOAMSTM, are committed to your
privacy and security and want to provide you with the best possible
online experience. To that end, we want you to understand what kinds
of information we gather from you, how this information is used and
safeguarded, and how you can control its use.
CORPORATE REALTY SERVICES,
LLCTM Privacy Principles
To
make this Privacy Policy easy to understand, we have built it around
five simple privacy principles.
1.
Notice - You have a right to know what data is collected by CORPORATE
REALTY SERVICES, LLC at what part of the Sites and how in general it
will be used.
2.
Choice - You have a right to choose (or choose not to) share information
with us and our marketing allies, where it is reasonable to do so.
3.
Control of Your Information - You have a right to access, edit
and review your personally identifiable information (information which
may, on its own be directly traceable to you, such as your name, social
security number, financial profile, or contact information) collected
by us and stored on one or more of the Sites.
4.
Non-Use - You have a right to know how to contact us to ask that
we no longer use your information to market to you, and to have us reasonably
comply with your request.
5.
Security - You have a right to know what security measures we have
implemented in order to protect your personally identifiable information.
This privacy policy covers the following issues:
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What information is collected from me?
Information You Give Us: The kinds of information we collect from you
will vary, depending on how you use the Sites and what information you
may choose to provide through your correspondence with us (whether through
email or otherwise). It's possible to browse most sections of the Sites
without submitting any personally identifiable information (“Personal
Information”) at all. However, if you choose to take advantage of some
of our products and/or services, or to access certain of our tools or
Site functionality, you may be asked to provide Personal Information
such as a user name and password, your full name, email address, phone
number, address, or, for certain financial products or services, your
social security number and banking information, and for certain e-commerce
transactions your credit card information. Certain Professionals may
also be requested to provide your license or MLS ID#. Whenever we ask
for Personal Information, we strive to provide a link to this Privacy
Policy to help you understand how your Personal Information will be
used before you decide whether to disclose it. You can choose not to
provide us with certain Personal Information, but then you may not be
able to fully take advantage of certain features of our Sites and we
may not be able to provide you with certain requested information, products
and/or services.
Automatic Collection of Information: Like many Web sites
on the Internet, we automatically track certain information about you
as you visit and use our Sites to help us to better understand how the
Sites are being used and how we can enhance your overall experience
on each Site and improve the information, Site functionality, products
and services that we (and our advertisers and partners) provide to you.
This information may include, for example, your computer’s Internet
Protocol (“IP”) address, the URLs and Site pages you’ve visited, the
number of times you visit each Site page, what downloads and/or search
queries you have made, how long you spent on particular sections of
each Site and on each Site generally, and your browser type. This automatically
gathered data includes information provided through the use of "cookies"
(which is described in more detail below).
As
you visit the Sites, be aware that third parties may at times be able
to gather information from and about you. For example, third party advertiser
servers, companies that place advertisements on the Sites, our partners
and affiliates, and other companies offering products or services through
one or more of the Sites may use cookies to collect, store and use information
about you and may collect information that you submit. CORPORATE REALTY
SERVICES, LLC affiliates, partners, service providers and other entities
that have links on one or more of the Sites may also collect information
about you when you visit their Web sites or otherwise communicate with
them. Although we encourage such third parties to adopt and follow their
own consumer privacy policies, we are not responsible for their collection
and use of user information. The information practices of those Web
sites linked to one or more of the Sites are not covered by this Privacy
Policy. You should refer to the privacy policies and statements of other
Web sites or contact the respective Webmasters of those Web sites to
obtain information regarding their information collection, use and disclosure
policies.
How is my information used and shared?
The
use of your information depends on the context in which it is collected.
Therefore, pay special attention to the categories below that relate
to the features of the Sites that you wish to utilize. We may share
the Personal Information we collect from you only with your consent
or under the following circumstances:
- CORPORATE REALTY SERVICES, LLC
affiliates and partners. We work closely with our affiliates with whom we may
share Personal Information. In addition, we may share Personal Information
with our partners and service providers.
- Service Providers. We may use other companies and
individuals to perform supporting functions for the various tools,
functionality, products and services offered through our Site on our
behalf. These service providers will not be permitted to use the information
collected from you for any other purpose other than performing the
support functions for CORPORATE REALTY SERVICES, LLC and/or offering
additional services, promotions or other offers to you. For example,
from time to time, we may use a third-party advertising company to
serve ads when you visit our Web site. Such company may use certain
information (not including your name, address, email address
or telephone number) about your visit to this Web site in order to
provide advertisements about goods and services that may be of interest
to you. In the course of serving advertisements to this site, our
third-party advertiser may place or recognize a unique “cookie” on
your browser. If you would like more information about this practice
and to know your choices about not having this information used by
this company, please click here.
- Protection of rights. We will release Personal Information
if we believe that such action is appropriate to: (1) comply with
legal process, (2) enforce the Terms of Use Agreement for the applicable
Site, or (3) identify, contact or bring legal action against persons
or entities who may be causing injury to us or a third party, or to
otherwise protect the rights, property or personal safety of CORPORATE
REALTY SERVICES, LLC, its employees, other Site users or others.
- Asset transfers. We continue to develop our business
and in doing so might choose to buy other businesses or assets. Personal
Information is generally one of the transferred assets acquired in
such purchases. Also, if we should choose to sell some or all of our
assets, Personal Information, including the information collected
from you through the Sites, could be included in the transferred assets.
However, should any sale of an asset include your Personal Information
we will notify you of the event and give you an opportunity to respond.
- Additional Functionality. We may link information collected
from you through various means, including information collected automatically
and through the use of cookies and purchase information, or other
Personal Information you provide to help us (or our service providers
and listing providers, partners or affiliates) offer content (including,
without limitation, listing recommendations), advertisements, products
and services that we believe will be of interest to you, pre-populate
certain data-fields (to assist in your registration or subsequent
use of the tools and/or services available on the Sites), and share
such information among the Sites. In addition, we may share this information,
in aggregate form, with our current and potential advertisers and
service providers so they can present advertisements more effectively.
- Requested Information Exchange. If you have indicated that you
want to be contacted by third parties, we may use the Personal Information
we collect to select which names to provide to a particular third
party in order to present you with products and services that we believe
will be of interest to you, but we will not disclose this type of
information, other than your contact information (information that
provides a means of contacting you), to any such third party.
- Anonymous Data. In all other circumstances, CORPORATE
REALTY SERVICES, LLC may use certain anonymous data automatically
gathered by our servers so that we can understand how to make the
Sites more convenient and useful to our audience. This information
may also be shared among the Sites and used for similar purposes.
In addition, we may share this information, in aggregate form, with
our current and potential advertisers, service providers and listing
providers, partners, affiliates and/or marketing allies so they can
try to present advertisements and content more effectively. We may
also use aggregate information to share information with the public
regarding products, services, content or tools that may of interest
to them.
Information from Cookies: Cookies are small files that we send to and store on your
computer so that we can recognize it as a unique machine the next time
you visit the Sites. Our cookies are used for three purposes: (1) to
keep track of your information for your own convenience; (2) to help
us optimize your online experience by altering our content depending
on your particular needs or browsing patterns, and to provide you with
advertisements, products and services that we believe will be of interest
to you; and (3) to help us understand the size of our audience and their
traffic patterns within the Sites. You are always free to decline any
cookies we use if your browser permits. Some of our advertisers and
third-party service providers may also utilize their own cookies. Also,
companies offering products or services through a CORPORATE REALTY SERVICES,
LLC Web site may use their own cookies. Several of them may be part
of the Network Advertising Initiative's
("NAI") Self Regulatory Principles Governing Online Preference
Marketing. To opt out of the NAI's Online Preference Marketing, click here. In addition, we and our
service providers sometimes use "clear GIFs"
in connection with cookies and other website functions. Clear GIFs perform administrative functions without detracting from
your online experience. They may be used to perform statistical and
administrative tasks including measuring site and page traffic, verifying
advertising avenues and positioning images on the web. Clear GIFs do not collect Personal Information.
Registration Information: The Personal Information you provide when you
become a registered user or customer of one of the Sites is used primarily
to help us customize your online experience, increase the convenience
of accessing new tools, products and services, and, if applicable, provide
the products and/or services you purchase. This Personal Information
may also be shared among the Sites to make your use of the Sites more
convenient by, for example, limiting the number of times you have to
register with us. Your email address serves as a unique identifier in
our record system, and it is used together with your password to prevent
unauthorized access to any information you choose to store on the Sites.
The data you give us about your personal preferences and demographics
(e.g., your age, ZIP code, occupation or the like) may be used to help
us offer content, advertisements, products, and services that we believe
will be of interest to you. In addition, we may share this information,
in aggregate form, with our current and potential advertisers so that
they can present advertisements more effectively. If you forget your
password for any registered area of the Sites, we have an automated
password recovery system, which can be accessed by clicking on the "Forgot
Password?" link on the sign-in page. Customer Care does not have
access to your password.
- Unless you specify that you'd prefer
not to hear from us, we may also use the email address you provide
at the time of registration to contact you for promotional or other
purposes. You may have these communications terminated at any time
by opting out through your member profile on the applicable Site.
If you indicate that you're interested in hearing from other companies,
we may also share your contact information with such companies for
that purpose. We may have to contact you from time to time to inform
you of changes to the Site(s), a change in this Privacy Policy or
for other administrative purposes. These administrative emails will
not contain any advertisements.
- Professionals, please note that we reserve the
right to use your contact information to provide you with information
about products or services that may be of interest to you. Information
provided to us from your trade association is not shared with third
parties. We also may offer a newsletter to keep you abreast of the
products and services on the Sites or other professional products
and services. Information such as your license number or personal
financial information will not be shared with third parties except
to complete a transaction or as a disclosure that is required pursuant
to applicable law. Additionally, information provided by you for the
purposes of offering your products and services to others via one
or more of the Sites will be shared with others, including consumers
accessing one or more of the Sites. To the extent such information
is necessary to offer such products and services it will be posted
on the applicable Site(s). This may include, without limitation, your
full name, email address, license number, state of license, address,
phone number, graphic images and any other data intended to help consumers
identify or contact you and your products and services.
Tools: The Sites allow you
to use many helpful tools, such as financial and home improvement calculators,
real estate search tools and other tools many of which will not ask
you to disclose any Personal Information. These tools are for your benefit,
and the information you submit when you use them (typically impersonal data) is not disclosed to anyone (except, perhaps,
the service provider assisting in our provision of that tool) or used
for any purpose other than to provide you with the service you're seeking.
However there are several online tools where we may ask your permission
to use the Personal Information you enter in order to offer services,
products or information that we believe may be of use to you or to merge
such Personal Information into your profile registration. When using
such tools consumers will be given the opportunity to opt-out of sharing
or storing such information, however exercising the opt-out may restrict
the functionality of the tool (including your ability to use the tool
at all).
User-Requested Services: You may choose to request products or services of a more
substantial or personal nature when using the Sites. For example, you
may apply for a loan, request our help in locating a remodeling contractor,
store your preferences for convenience in using the Sites or make an
online purchase. The information you provide when seeking these services
may be used in the following ways:
- For products and services provided
by the Sites, the information you submit is used by us to provide
the product or service you've requested. We may also share this information
with subcontractors, but only to the extent necessary to fulfill your
request or to facilitate your use of their services. In addition,
we may use the contact information and non-financial order information
you've supplied, such as your email address, as set out in the registration
section, above. Also some tools on CORPORATE REALTY SERVICES, LLC
sites in our Agent directory may contain tools that require you to
submit information about yourself to the Agent, such as Find a Property
or Foreclosure Finder. The Agent may only use your information for
the purposes of responding to your request and providing services
to you. If the service you request requires submission of financial
information, such as a credit card number for an online purchase,
rest assured that this financial information is used only for processing
your payment, and, with respect to consumers, is not retained after
completion of your order (we may, however, retain Professionals’ financial
information as is necessary or expedient to maintain and service the
account). We may, however, store your non-financial order information
for accounting purposes and to help us understand your preferences
better, so that we can offer you products or services in the future
that you may find useful.
- For products and services offered
to you jointly by us and a third party, your personal information
may be shared with or independently gathered by the third party. In
these situations, CORPORATE REALTY SERVICES, LLC will only use your
Personal Information as outlined in this Privacy Policy, but the third
party may use the information in different ways. You can tell when
a product or service is offered by a third party, because a page of
the Sites will be "co-branded" and will display the third
party's logo and/or name along with our own, or you will be linked
to the third party's site to complete the transaction. Please be aware
that each company we do business with has its own policies regarding
the use and protection of your information that may differ from those
outlined in this Privacy Policy. If you are concerned about how your
Personal Information might be used or protected by a third party,
we encourage you to become familiar with its privacy policy before
using the service or requesting the product.
- From time to time, we may wish
to use Personal Information you provide when requesting a product
or service for purposes beyond those listed above. If this is the
case, you will be notified of the additional use prior to your submitting
the Personal Information, and you'll be given a chance to opt-out
of that use or to not complete the request for the particular product
or service.
Solicited Information:
You may occasionally see contests, surveys and other features of the
Sites that ask you to provide us with Personal Information. When you choose to respond
to these requests, the Personal Information you offer may be used for
several purposes. These include the uses set out in the registration
section above. They also include providing information to third parties
as necessary for prize fulfillment and other aspects of any contest,
sweepstakes, game or other promotion. If we are going to use your Personal
Information for any other purpose, we will notify you of that purpose
and give you a chance to opt-out before responding to our survey or
participating in our contest, sweepstakes, game or other promotion.
Any contest, sweepstakes, game or other promotion that is accessible
through the Site is governed by specific rules. By entering any such
contest, sweepstakes, game or other promotion, you will become subject
to those rules. We urge you to read the applicable rules, which are
linked from the particular contest, sweepstakes, game or other promotion.
Children’s Privacy: Our Sites are general audience Web sites targeted to the
real estate, moving and relocation markets and neither our Sites (nor
any portion thereof) are directed to children under the age of 13. We
do not collect Personal Information from any person we actually know
is a child under the age of 13. If we become aware that Personal Information
regarding an individual under the age of 13 has been stored, we will
promptly delete it from our records.
User-Initiated Communication: From time to time, portions of the Sites may
enable you to send email to us or to third parties and to participate
in public bulletin boards and discussion groups (hosted by us or one
or more of our service providers). All postings to public bulletin boards
and discussion groups become our property. Whenever you choose to initiate
these kinds of communication with us, or anyone else, you may expect
to be contacted in return. Also, remember that our bulletin boards and
discussion groups are open to the public, and therefore, your postings
can be seen by anyone and are not protected by us or any other entity.
Please use your own discretion when deciding what to post publicly and
whom to contact. We reserve the right, in our sole discretion, to edit
or delete inappropriate postings from our bulletin boards and discussion
groups; provided, however, the reservation of this right shall not,
under any circumstances, obligate us to conduct such editing or deletions.
Referrals: If you participate in any referral service we may offer:
- Consumers: we will use the information you
submit to determine which of our participating professional(s) may
be able to serve your needs. We may then forward your name, contact
information and other responses contained on our sign-up form to the
selected professional(s), who may then contact you using that information.
Any information you provide also may be used by us in accordance with
the uses set out in the registration section, above. In some cases
we may store these communications to home professionals or other third
parties, but solely for the purpose of assisting the professional
in tracking their communications.
- Professionals: you may receive information from
consumers seeking your products or services. This data may include,
without limitation, the full name and other contact information of
consumers as well as other responses. As protecting consumer privacy
is important, we require that you treat data received from CORPORATE
REALTY SERVICES, LLC consumers as if it was still on the Sites and
in accord with this Privacy Policy. You may only use the information
sent to you for the purposes of providing products and/or services
to the consumer. We require that you otherwise not share, use or transmit
this information to or with any third party without the consent of
the consumer.
Automatically Gathered Data: The information gathered automatically by our system –
such as your computer's IP address, the kind of browser you're using,
and a record of your navigation (including, without limitation, your
search queries) through our site – may be used by CORPORATE REALTY SERVICES,
LLC so we can understand how to make our Sites convenient and useful
to our audience, and to provide additional functionality (i.e., additional
content and recommendations to you). This information may also be shared
among the Sites and our partners, affiliates, service providers and
listing providers, to be used for similar purposes. In addition, we
may share this information, in aggregate form, with our current and
potential marketing allies and advertisers so they can know how to present
their advertisements more effectively. When such data is aggregated,
all Personal Information is eliminated.
What choices do I have regarding the use of my information?
Reading
this Privacy Policy should help you understand how any information you
share with us might be used. If you feel concerned about any of these
uses, you might elect not to participate in certain services, features
or products that we offer. We will not collect Personal Information
about you without your knowledge, so the decision whether or not to
share this information is completely up to you.
How do I "opt-out"?
You
also have the ability to terminate email correspondence (including,
for Professionals, newsletter correspondence) from us at any time. You
may be given the chance to opt-out of direct mailings when you disclose
your email address to us. Further, all of our email correspondence contains
an “Unsubscribe” link at the conclusion of the message. To opt-out,
simply click the link, or, in the case of text messages, send an email
to the “Unsubscribe” URL listed in the email, and you will be opted-out
of future messages from that particular email service. To opt-out or
request that we not use your Personal Information to market information
to you, please email privacy@reotech.com with your request.
If
you feel concerned about the cookies that are sent between our computers
and yours, you may, through your Web browser, either choose to reject
them automatically, or have your computer prompt you before accepting
them. Generally, this is done by selecting the appropriate cookies setting
on your Web browser (usually found in "Internet Options" or
"Preferences"). Please note, however, that some of our features
and services depend on the use of cookies. Therefore, you will be unable
to take advantage of those features and services if you choose not to
accept certain cookies.
Certain
content, products, services, and tools available on the Sites (and certain
enhancements thereto) are dependent upon the collection and use of non-personally
identifiable information and may not include an opt-out opportunity
unless Personal Information is directly used for such content, product,
service or functionality.
How can I access and change my information?
To
view, edit or delete the Personal Information you submitted on the Sites
during registration, the purchase of a product or service, or elsewhere
as described above:
- Consumers: follow the instructions found
in the "My Profile" or "Edit Your Profile" area
of the Site(s) where you registered or submitted Personal Information.
If you would like us to no longer use your Personal Information we
may gather from you to market information to you, please send a request
to privacy@crsreo.com
- Professionals: you may edit your information
by returning to the area of the Site where you registered and modifying
the information there or by calling our Customer Care Center at (800)
426-5790 By contacting Customer Care to make such changes, you expressly
authorize Customer Care to access your data for the purposes of completing
your requested edits, modifications and/or deletions.
How is my information protected?
Whenever
Personal Information about you is stored on our computers, that information
is password-protected from unauthorized access or use. In addition,
this information is kept on servers that are located behind a firewall.
Since
your financial information and certain other Personal Information (i.e.,
your social security number) is especially
sensitive, we take special care to keep it secure. We will only transmit
or ask for this information over secure Internet connections, using
SSL (Secure Sockets Layer) encryption, the currently accepted standard
for online security, and security keys. In addition, we require password
authentication from any third parties you've authorized to receive this
information. Finally, your social security number, credit card number
and financial information are stored on secure, designated servers and
access is limited to individuals in departments charged with using such
information only in connection with processing your orders for products
and services purchased; provided, however, that those orders processed
by our partners, marketing allies and service providers that provide
the service or product requested may store such information on their
servers which are governed by such third party’s privacy policy. While
this means you may have to enter this information more than once, we
believe the added security is worth the extra effort.
Of
course, we appreciate your help in safeguarding the integrity of your
own and others' privacy. We hope you'll use common sense whenever you
disclose Personal Information over the Internet. Just as importantly,
we encourage you to let us know immediately if you suspect that the
information you share with us is being used in any way contrary to this
Privacy Policy. Finally, unfortunately no data transmission over the
Internet or the storage of information on servers can be guaranteed
to be 100% secure and while we strive to protect your personal information
(as described herein), we cannot guarantee
or warrant its complete security. To contact us, please send an email
to: security@crsreo.com
Scope of This Privacy Policy: Outside Links
This
Privacy Policy only applies to the Sites. The Sites contain links to
sites operated and maintained by third parties over which we have absolutely
no control. Please be aware that these sites may collect information
about you, and operate according to their own privacy practices that
may differ from this Privacy Policy. Remember that once you're outside
the Sites, any information you submit is outside of our control. Certain
expressly identified portions of this Privacy Policy apply only to consumers
or Professionals.
Effective Date and Modifications
This
Privacy Policy is effective as of the date first written above and may
be updated and modified from time to time by us in our sole discretion.
If we choose to update or modify this Privacy Policy, such updated or
modified policy shall become effective five (5) business days after
its posting on the applicable Site(s). Accordingly, we encourage you
to periodically review this Privacy Policy and the Sites in order to
keep apprised of our current privacy practices. If you do not agree
to any provision of this Privacy Policy, or any update or modification
thereto, please do not use the Sites.
Contacting Us
If
you have concerns about this Privacy Policy or our privacy practices
in general, contact us at:
CORPORATE
REALTY SERVICES, LLC
privacy@crsreo.com
Attn:
Javier Zelaya
2606 Woodson Rd.
St. Louis
,
MO
63114
